Delivery & Returns
- FREE EXPRESS POST on all orders over $149 and $9.95 on orders under $149.
- SAME DAY (Mon-Fri) dispatch if order is placed by 2pm AEST, otherwise we will send it out the next business day.
- You will receive tracking emails from the Australia Post once we've dispatched your parcel.
- We are based in Sydney. Parcels to metro areas (cities) arrive within 1-2 business days. Regional areas may take 2-4 days.
- PICK UP is available at our Caringbah warehouse at Unit 5, 73 Willarong Road. Simply select the pick up option during checkout. Our warehouse is available for pickup and drop off only as we do not have a shop front to try on garments.
INTERNATIONAL AIRMAIL
- New Zealand: $12.95 AUD trackable airmail (5-10 business days)
- New Zealand express: $39.95 AUD (3-5 business days)
- Asia & North America $29.95 AUD trackable airmail (5-10 business days)
- Europe & rest of the world $39.95 AUD trackable airmail (5-10 business days)
- You may be charged import taxes depending on your country. Please contact your local customs for further details.
Easy returns on all items including sale items
You can try on the garments in the comfort of your home and return the ones you don't want to keep (within 30 days of receiving the items). We can issue you a refund, a store credit or if you wish to exchange sizes, let us know and we will send you the new size. All sale items are also eligible for a full refund. Click here for more details RETURNS >
Still have questions? Please email us at info@dressxox.com.au, leave us a message below or call us on 0451839663
We would love to hear from you!