We offer 30-day returns from the date of delivery 💛

- Free return shipping on exchanges.

- Free return shipping for store credits - Valid for 3 years.

- For standard refunds, flat rate return labels are available for $14.95, or you may arrange your own postage.

GET YOUR RETURN LABEL HERE >

Return Condition

Items are unworn, in original condition, have tags attached, and free of pet hair, make up, stains or scents. Items that do not meet these requirements will not be accepted. Final Sale items cannot be returned.

Get Your Return Ready

Carefully pack your parcel. Include a note with your order number; if exchanging, tell us the new size. Send your parcel back to us, ensuring it arrives at our warehouse within 30 days.

Your Return Label

We cover your return postage for exchanges and store credits. For standard refunds, the Australia Post return label is a flat rate of $14.95. Please use the button above to get your post label!

Organise Your Own Return

Pay postage via your local post office. Or you may drop off your parcel at our warehouse in Caringbah. Dressxox - U49, 65-75 Captain Cook Drive Caringbah NSW-2229 (Drop off Monday-Friday 9:30-3pm)

Still Have Questions?

Feel free to contact our team and we’ll happily help you through the process.

Customer Service Hours

Monday - Friday | 9:30am to 3:00pm AEST

Call Us
0451 839 663

Email Us
info@dressxox.com.au

Live Chat
Click the "Chat" button in the bottom right